Overview / Responsibilities
Wood is currently recruiting for a P&O Coordinator who will be working in the Oakville office as part of the Regional Shared Services - People Operations team.
People & Organization (P&O) manages all people activity, including compensation, benefits, mobility, employee relations, recruiting, talent development and information systems. People Services is a Shared Services P&O support center for employees and leaders that focuses on effective and efficient execution of end-to-end people processes for the Americas region.
The P&O Coordinator serves as the point of contact for the Everything People Support Center (EPSC) by resolving inquiries within an accurate and timely manner. Responsible for data management across the range of HR Information Systems. Provide effective administrative support to the People and Organization (P&O) function including supporting projects.
Key Responsibilities
- Under general supervision, responsible for providing a positive customer service experience by responding to inquiries timely by taking ownership of managing each to conclusion within the case management system. Escalating to next tier of support when necessary to do so
- Ability to investigate, research, and troubleshoot complex scenarios driving to resolution
- Collaborate with P&O functional partners and departmental managers to obtain and furnish accurate information
- Process the full life-cycle transaction changes of an employee and contingent worker by obtaining proper approvals and accountable for inputting data with accuracy
- Responsible for all aspects of Wood's new hire onboarding process within HR system
- Responsible for all aspects of Wood's offboarding process to include administering all separation tasks through to final pay
- Responsible for maintenance and compliance of all filing requirements ensuring personnel records remain up to date and accurate
- Support process improvement projects by helping to identify recurring issues and problematic trends by recommending changes in procedures and assist with documenting and drafting process flows
- Proactively evaluate and advise of updates needed to HR policies, procedures, documents
- Attend and participate within team meetings, discussions, and on occasion present ideas and concepts to team
- Responsible for reviewing and comprehension of communications from management
- Provide data, documentation, and administration support within the P&O Function
- Support special projects and HR initiatives
Skills / Qualifications
- Degree in HR related field or equivalent experience is preferred
- 4-5 years of work experience, 2-4 years of HR experience is desired
- Organized and detail oriented; able to multi-task and meet strict deadlines, along with ability to adapt to changing priorities within a team managing shared responsibilities
- Proven experience providing customer support at all levels in a positive manner exhibiting s trong written and verbal communication skills
- Experience with HRIS systems, including data entry experience preferably using Oracle
- Maturity to maintain a high degree of confidentiality regarding employee and company information a nd maintain composure in stressful situations
- Proficient in Microsoft Office products, particularly Outlook, Word and Excel
- Knowledge in SharePoint an asset
Company Overview
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement (EEO)
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
